Core technology advantage
The product has the limit, the service is endless!
We aim to provide users with the guarantee and support throughout the use of the instrument through comprehensive and extensible technical services, so as to become a reliable laboratory partner for users!
Recognition performance increased by 8 times
-- Smart Area Enhancements--
Dynamic data enhancement 30 times
-- Data Strategy--
15 times more efficient projects
-- Automatic network and hyperparameter policies--
Small sample recognition rate increased by 10%
-- Sample Error Correction--
Recognizable image granularity as low as 4 pixels
-- sub-pixel recognition--
Service Content
The technical services we provide to users include product installation and commissioning, use training, technical support and after-sales service.
Installation and commissioning
After the instrument arrives at the user's designated place of use, our company will arrange experienced technical engineers to go to the user's laboratory site for free installation and debugging.
Use training
Our technical engineers will conduct systematic training for user operators, including product use, data analysis, daily maintenance and other aspects. The training work aims at the ability of user experimenters to use the instrument independently.
Technical Support
We will provide timely and patient answers to the questions encountered by users in use. And provide assistance such as: helping users to consult test standards, creating test methods, analyzing data results, etc., to provide all-round support for users to carry out test work smoothly.
After-sales service
We promise to provide customers with a warranty period of not less than 12 months. During the warranty period, we will provide users with a series of services such as fault repair and parts replacement for free. In case of customer repair, we will respond within 2 hours after receiving the user's repair notice; if on-site service is required, the technical engineer will arrive at the user's site for repair service within 48 hours. After the warranty period, in addition to providing the same timely after-sales service, we will also establish after-sales service files for users, and regularly conduct telephone and door-to-door after-sales return visits to customers.
Service Capability
We have a technical service center in Hangzhou and resident after-sales service engineers in Ningbo, Jiaxing, Suzhou and other places to provide users with comprehensive technical services.
Technical Service Team
We have a group of dedicated, high-quality technical engineers who have received professional training and have accumulated rich experience in long-term technical work. In order to better serve customers, in addition to setting up Hangzhou technical service center, we also stationed technical engineers in Ningbo, Jiaxing, Suzhou and other places to serve customers in the region.
Zero equipped supply
We have a common spare parts and consumables warehouse in Hangzhou to provide users with timely and efficient spare parts supply.
Cooperation Agency
We actively establish cooperation with standardization agencies and measurement and calibration units, and can provide users with standard consulting, laboratory certification consulting, measurement and calibration services, and provide users with convenient services.

